Complaint Investigation Report

During client interviews, 1 out of the 3 clients stated S1 and S2 were not able to provide supervision because they were dying their hair inside the facility bathroom.

Based on the evidence gathered during today’s investigation, the one (1) allegation listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegation are valid because the preponderance of evidence the standard has been met.

During today’s visit, one (1) deficiency were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) and LIC9099D was discussed and provided to staff Aaliyah Duke along with a copy of the appeal rights.