Complaint Investigation Report

For the allegation, Facility staff handled client in a rough manner.

During staff interviews (5) five out of the (5) five staff interviews stated they have not handled their clients in a rough manner.

During client interviews (2) two out of the (2) two clients stated they have not been handled in a rough manner by staff.

For the allegation, Facility staff used an unusual form of punishment.

During staff interviews, (5) five out of the (5) staff stated they do not use anytime of punishment for their clients. (3) out of the (5) staff stated they would remind C1 to not smoke because it will affect their health. In addition, all staff stated when clients are having behaviors, they will redirect their clients.

During clients interviews. All clients stated they have not received any form of punishment.

Based on the evidence found during the investigation, the three (3) allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided Administrator Jonetta Williams .