Senior Care Records.

Complaint Investigation Report

Fortune Care Center, Apple Valley09/23/2021Licence 366423843

Census4
Date signed09/23/2021 10:13:21 AM
The inspector’s account

The third allegation indicates staff falsify training certifications. Interviews with staff indicated that it is impossible to falsify training certificates since training is done by the facility’s Behaviorist and Inland Regional Center (IRC). LPA spoke with Behaviorist who stated training is provided monthly and as needed to the facility for the past 8 to 9 years. Trainings are done in person while social distancing or via Zoom (at times). A sign in sheet is taken to each training for participants to sign in and at the end of each training participants are required to take a test which they must print and sign their name. All tests are graded at another location and certificates are later mailed out. Individuals do not have access to cheating on tests nor falsifying certificates. Interview with IRC Senior Training Specialist stated all in person training is currently no longer being provided due to COVID. IRC was able to verify that employees of the facility are registered to take training classes online on the Learning Management System.

Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, and a copy of this report was provided to the Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction