Senior Care Records.

Complaint Investigation Report

Casa Colina Centers for Rehabilitation/padua Villa, Apple Valley12/23/2025Licence 366405765

Census31
Date signed12/23/2025 12:11:12 PM
The inspector’s account

The allegation that staff did not report incident(s) to Licensing. LPA interviewed Staff #3 (S3) they stated that they have not reported the incident with C1 to Licensing yet. Based on LPA observations, interviews and record reviews, S3 has not reported the incident within 7 days of occurrence. The incident happened on 08/01/2025. The Special Incident Report (SIR) was submitted to Licensing on 08/13/2025.

Based on LPA observations, interviews and records review, the above allegation is Substantiated. A determination that the complaint is substantiated means that the allegation is/are valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where this report, appeal rights and LIC9099D page was reviewed and provided to J. Rosa Tucker, Program Director.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction