Complaint Investigation Report

It is alleged that the facility does not have a qualified Administrator. LPA reviewed staff files and located two Administrators listed for the facility. Both Administrator Certificates were up to date. Using the Administrator Certificate Numbers, LPA researched the Community Care Licensing, Administrator Certificate website. LPA located both Administrators by certificate numbers and found both certificates were current and in good standing. LPA did not to locate any evidence that either of the listed Administrator Certificates was ever lapsed or in question.

Based on observations and record reviews, We have found the complaint allegation(s) is/ are unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. A copy of this report is being reviewed with, and furnished to the facility representative.