Home Care Organization Evaluation Report

Enforcement Analyst (EA), Jane Cong-Huyen with the Home Care Services Branch (HCSB), conducted an onsite inspection for the purpose of a 2 year required licensing visit. The EA met with licensee, Rhonda Estrella. The EA observed the posting of the license and operating business hours. Business operating hours are from 9:00am – 5:00pm, Monday through Friday.

During the inspection, the EA reviewed personnel records for staff and Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). EA also reviewed the HCO’s business records for insurance requirements and document for designee in the absence of the licensee.

EA Cong-Huyen found the HCO in compliance and no deficiencies were cited. An exit interview was conducted, and a copy of this report (HCS809) was provided to the licensee, Rhonda Estrella, via email.