Complaint Investigation Report

facility on 8/21/21. S1 and S2 denied that facility staff is refusing to surrender C1's personal property; instead, S1 and S2 stated that facility staff have encouraged C1 to pick up their items.

Based on evidence obtained during today’s visit, LPA has determined that the above allegation is UNSUBSTANTIATED; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this reported was discussed and a copy of this report was provided to the facility manager at the conclusion of the visit.