Complaint Investigation Report

LPA was unable to corroborate the allegation with R1, R2, R3 and R4 as they are non-verbal.

Regarding the allegation, staff did not properly dispose resident's feces, the Licensee and four (4) staff deny not properly disposing residents' feces. The Licensee maintains a plan for disposing of feces at the facility. LPA's record review of four (4) staff files reveals staff have received infection control training. LPA was unable to corroborate the allegation with R1, R2, R3, and R4 as they are non-verbal.

Regarding the allegation, staff did not provide resident with clothing, the Licensee and four (4) staff deny not providing a resident with clothing. LPA was unable to corroborate the allegation with R1, R2, R3 and R4 as they are non-verbal.

Regarding the allegation, staff do not provide a comfortable temperature for residents, interviews with the Licensee and four (4) staff reveal that the thermostat is adjusted to comfortable temperatures. LPA observed the facility was at a temperature of 73 degrees Fahrenheit. LPA was unable to corroborate the allegation with R1, R2, R3 and R4 as they are non-verbal.

R egarding the allegation, staff do not properly sanitize facility, the Licensee and four (4) staff deny not properly sanitizing the facility. LPA observed the facility was maintained clean and there is a sufficient supply of cleaning solutions available for use. LPA was unable to corroborate the allegation with R1, R2, R3 and R4 as they are non-verbal.

Based on LPA observations, record review and interviews, the allegations mentioned in this report are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy with appeal rights was provided to the Licensee at the conclusion of the visit.