Complaint Investigation Report

LPA Farlow reviewed the video footage in the facility on the date of this incident and LPA Farlow observed staff assisting the resident in care and cleaning the facility. Based on the video footage, interviews, and observation, the allegation is unsubstantiated.

Based on the evidence, the allegation are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies were cited during this visit. An exit interview was conducted where this report was discussed and provided to Aveon Popoola, Administrator.