Complaint Investigation Report

According to staff interviews, two staff (S1 and S2) observed R1 becoming agitated and went to take R1's aggression out on R2, whom was sitting in the television room. Staff stated R2 was hitting R1 in self-defense. Staff attempted to separate the two residents. R1 pushed a S1 against the wall and then went outside. The other staff member S2 went after R1 to calm R1 down while the other staff ensured R2 was not hurt. No injuries resulted from the altercation.

According to record review and interviews, responsible parties, regional center service coordinator, and Administrator were informed of the altercation.

Based on the above mentioned information, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations are being cited on the attached LIC-9099D. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided. An exit interview was conducted, and a copy of the report was provided to staff Shakira Watson.