Complaint Investigation Report

Staff 1 (S1) records reveal that (S1) refused to sign that (S1) received 40 hours of training and was providing care to residents in care; therefore, it is unclear if (S1) received the required training. As a result, this allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with and a copy of this LIC 9099, LIC 9099-D page and appeal rights provided to facility.