Complaint Investigation Report

The allegation of staff threatened client, LPA did not find any evidence to support the allegation. Based on interviews conducted, 2 out of 3 clients stated that staff have never threatened them or do they feel threatened by staff. The interviews determined that staff or clients have not seen any staff threatened any clients.

The allegation of staff are not providing a comfortable environment for client, LPA did not find any evidence to support the allegation. Based on interviews conducted, 2 out of 3 clients stated that they feel comfortable and safe in the facility.

This Department has investigated the allegations noted above and have found the complaint to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted and copy of report left at facility.