Complaint Investigation Report

Facility administrator stated an eviction notice was not given to any residents and all resident belongings are still in their rooms. Administrator stated the facility believes R1 and R2 need a higher level of care and should not return at this time. R1's discharge planner was told the resident will need to be re-assessed to determine level of care. Administrator Kevin stated R2 did not want to return to the facility and Kaiser South is looking for another placement.

LPA Valerio interview Mid-Town Oaks Discharge Planner. On 08/30/21, Mid-Town Oaks spoke to Administrator Kevin and confirmed that R1 would be able to return to the facility once he is better. Mid-Town Oaks stated that City Creek Assisted Living would not allow R1 to return to the facility on 09/15/21 due to wounds being higher than a stage 1 or 2. On 09/24/21, Mid-Town Oaks was told R1 could not come back to the facility due to needing a higher level of care. an assessment needed to be done. Mid-Town Oaks says R1 is ready to be discharge and wounds have healed. Mid-Town Oaks stated R1 does not quality for long-term care there. Mid-Town is waiting for assessment to be done by City Creek Assisted Living.

LPA Valerio attempted to interview Kaiser South Sacramento doctor. The doctor told LPA Valerio not to call him regarding this matter. Interview was deemed unsuccessful.

Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC-9099D. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided.

An exit interview was conducted, and a copy of the report was provided to Administrator Kevin Litterer .