Facility Evaluation Report

Licensing Program Analyst, Bethany Mirlohi arrived on July 30, 2026 for an unannounced inspection to follow up on a substantiated complaint investigation. LPA met with Facility Representative, caregiver Edghard Zadrach and explained the purpose of today’s visit. Licensee Simran Bhatia requested to speak to LPA over the phone and have caregiver sign on reports.

On October 28, 2025, the Department concluded a complaint investigation regarding the following allegations: Staff neglect resulted in a resident sustaining multiple pressure injuries and staff neglect led to the serious hospitalization of a resident, and facility did not notify responsible parties of hospitalization.

On that date, the licensee was cited for three (3) citations, two (2) of those three (3) California Code of Regulations (CCR), Title 22, § 87466 Observation of the Resident and CCR, Title 22, § 87463(f) Reappraisals, are related to the allegation noted above.

At the time of the complaint visit on October 28, 2025, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49. Continuation on 809-C.