Facility Evaluation Report

A Noncompliance Conference (NCC) was conducted today on 12/09/2025. The meeting was held at the Sacramento North Regional Office located at 9835 Goethe Road, Suite 100 Sacramento, CA 95827. The purpose of the NCC was to discuss the Substantiated complaint of a violation. Present at today’s NCC were the Regional Manager (RM) Troy Ordonez, Licensing Program Manager (LPM) Laura Munoz, Licensing Program Analyst (LPA) Graham Gunby, LPA Lavinia Muscan, (LPA) Bethany Mirlohi, and facility licensee’s Simranjit Bhatia and Damanpreet Bhatia.

Topics discussed during this meeting included:

Summary of substantiated complaint findings

Failure to follow care plans and HH instructions

Lack of documentation (repositioning, wound care, incident reports)