Complaint Investigation Report

LPA observed that during an inspection on 6/29/22, when LPA arrived at the facility, a staff member was present alone at the facility who was unable to communicate effectively with residents and potentially emergency responders in the case of an emergency. Although the staff member was alone with residents for a short time, an emergency can take place at any moment and there must be a staff member present who can communicate with residents and emergency responders at all times.

The Department has determined, based on the preponderance of the evidence obtained during this investigation, that the allegation of qualifications is substantiated but if any additional information is received this complaint can be amended and the finding can be changed.

The following deficiencies are cited per California Code Regulation, TITLE 22.

Exit interview was conducted with the facility administrator. Appeal Rights were issued, and a copy of this report was left at the facility.