Complaint Investigation Report
In addition, 4 out 4 staff members deny that they have been under the influence while caring for residents. Based on the information gathered, there is not sufficient evidence to show that the facility staff is under the influence while providing care.
Allegation: Staff member did not ensure that resident was adequately fed while in care.
It was alleged that facility staff did not ensure that resident was adequately fed while in care. During the course of this investigation, LPA conducted interviews, reviewed records and conducted observations. Based on interviews conducted, it was 4 out 4 staff members deny that the resident was adequately fed while in care. 4 out 4 staff members state that they will provide assistance to residents as needed. 4 out 4 staff members stated that most residents are able to feed themselves and deny seeing any other staff members not feeding residents in care. Residents interviewed also stated that they are able to eat what they want and have access to the kitchen area. Based on the information gathered, there is not sufficient evidence to prove that the staff member did not ensure that resident was adequately fed while in care.
Allegation: Staff member did not ensure that resident was provided with clean bedding while in care.
It was alleged that facility staff did not ensure that resident was provided with clean bedding while in care. During the course of this investigation, LPA conducted interviews and conducted observations. Based on interviews conducted, it was learned that facility staff is expected to clean resident bedding as needed. Facility staff state that they clean the bedding at least once a week, however, due to the care needs of each resident it may be hourly. In addition, LPA conducted a tour of 4 resident bedrooms. All bedrooms were observed with clean bedding. Based on the information gathered, there is not sufficient evidence to provide that the staff member did not ensure that the resident was provided with clean bedding while in care.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction