Complaint Investigation Report

Based on the information available from the facility, the reporting party never worked at the facility therefore had no knowledge about the care of the residents. The reporting party had requested an interview and received an overview of resident care issues yet was not hired.

Records, interviews and inspections found no evidence to support the allegations.

The reporting party did not respond to LPAs' efforts at phone contact.

This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

Exit interview conducted and report provided.