Complaint Investigation Report

345002805-7-21-2026-59-AS-LMUZ-DWHMZG-20260731100308

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/14/2026 and conducted by Evaluator Talwinder Bains

COMPLAINT CONTROL NUMBER: 59-AS-20260714110409

Staff do not prevent the spread of scabies.

On 7/21/26, Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced to do complaint investigation for allegations listed above. LPA met with Administrator, Emanuel Dirar during today's visit and explained the purpose of the visit.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. Based on observation, record review, and statement reviewed, the facility was following universal precautions to address scabies cases at the facility. As a precaution, during the first sign of a rash of any resident, facility puts out PPE outside the resident room, notifies staff of the potential of scabies, and an in-service to staff is reviewed on proper hand washing and universal precautions. Facility encouraged residents to stay in their room during the episode. During the course of investigation, it was learnt that facility has two confirmed cases of scabies (one in April and one in June 2026) in memory care unit but no cases for staff due to this matter. Additionally, staff were reporting any unusual skin rash concerns for any resident with their doctors and following their recommendation for treatment. It was also noted that facility notified all scabies cases to Local Health Department and followed their guidelines to handle these cases. Local Health Department conducted facility visit due to this issue on 7/16/26 and there were no findings. Based on the information gathered, it was evaluated that facility took appropriate measures to address scabies cases for residents and there were no concerns, therefore, the allegation is Unsubstantiated. This agency has investigated this allegation, and it was concluded that it was Unsubstantiated.A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted. A copy of this report was left at the facility.