Complaint Investigation Report

LPA observed the temperature in common areas to be comfortable and fans to be utilized to address any heat issues. LPA spoke with residents in the activity room about the temperature and no complaints were voiced.

Executive Director told LPA that the air conditioner part is ready but they are waiting on a permit from Sac County to get the unit installed. LPA requested that Executive Director inform the Department when the permit is acquired.

Although the air conditioner is not working in common areas the facility has taken appropriate measures to address the issue and is working to get it resolved. Therefore the Department finds the allegation of air conditioning is not working in common areas to be UNSUBSTANTIATED . A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted. A copy this report will be emailed to Executive Director.