Complaint Investigation Report

During visits conducted on 10/28/2021 and 11/10/2021, LPAs observed that all staff were wearing a face mask while inside the facility.

Based on interviews conducted by LPAs, observations during inspection, and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted with Administrator and a copy of this report was provided to the facility. The signature of Administrator on these forms acknowledges receipt of these documents.