Complaint Investigation Report

***report continued from LIC9099...........

Allegation -Facility staff are not properly trained resulting in staff causing medication errors.

Based on interviews with staff, staff indicated that training was conducted at the time of hire and on a continuous basis per department regulations. The department reviewed staff training records and observed that required training requirements were met. Staff interviewed indicated that staff have required mandated training upon hire and on a continuous basis per facility needs and requirement. Records reviewed indicated that the facility kept proper record of all staff training, including medication training for all staff without any issues. Though training requirements are met, meaning classes were taken; the department cannot determine if all staff understood the training and applied it appropriately. Based on this information, this allegation is UNSUBSTANIATED.

A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

No citations were issued today. Exit meeting conducted with administrator.

A copy of this report has been provided to facility.