Complaint Investigation Report

***report continued from LIC9099...........

Allegation- Facility staff is denying residents their medications.

Based on the department's investigation, including facility observations, record review, and interviews with staff and residents, it has been concluded that the allegation made against the facility regarding medication administration is unsubstantiated. The interviews with both staff and residents indicated that medications were being given to all residents on time, and the facility maintained proper logs and documentation for all medications according to physician's orders. The residents confirmed that they were receiving their scheduled medications in a timely manner, and the staff were not denying them their medications. Therefore , the allegation is determined to be without basis or evidence and is therefore considered unsubstantiated.

Allegation- Facility staff falsified resident's documentation.

Based on the information provided, the investigation conducted by the Licensing Program Analyst (LPA) did not find any evidence to substantiate the allegation of facility staff falsifying resident documentation. All six staff members who were interviewed denied being instructed to change or alter resident documentation, and none of them reported hearing about such instructions being given to other staff members. Additionally, a review of the records indicated that the facility was maintaining proper documentation of residents without any indications of alteration or falsification. Based on these findings, the LPA concluded that there is not enough evidence to support the allegation, and the findings are considered unsubstantiated.

A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

No citations were issued today. Exit meeting conducted with administrator.

A copy of this report has been provided to facility.