Complaint Investigation Report

Regarding allegations of staff swearing at resident's R1 did not make any mention of this allegation when LPA asked what was wrong at the facility. LPA spoke to R1's sister who also did not mention this during interview. All staff interviewed denied the allegation. Most staff identified R1 as swearing at them when redirected.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of Personal Rights are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed.

There are no deficiencies noted or cited per California Code Regulation, TITLE 22.

Exit interview was conducted with the facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.