Complaint Investigation Report

have the phone on speaker phone but would not stay to listen to the conversation. Once R1 completed their phone call, they would signal to staff to get the phone in the entryway to their apartment, or bring it out to staff.

Based on information obtained during the investigation, LPA finds the allegations to be UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred,

Exit interview. A copy of this report was emailed to the Administrator.