Complaint Investigation Report

347005467-7-28-2022-25-AS-TORZ-CH5NCQ-20220809102108

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 520 COHASSET RD., STE. 170

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/15/2022 and conducted by Evaluator Lavinia Muscan

COMPLAINT CONTROL NUMBER: 25-AS-20220415161750

Staff did not distribute resident's self administered medications as prescribed

Licensing Program Analyst (LPA) Lavinia Muscan and Licensing Program Manager (LPM), Laura Munoz , arrived at the facility unannounced on 07/28/2022 to deliver complaint findings for the allegation(s) listed above. LPA and LPM conducted COVID-19 Precautionary pre screening, and wore surgical masks while at facility. LPA and LPM were screened by Front Desk.

ALLEGATION: Staff did not distribute resident's self administered medications as prescribed

During the complaint investigation, a review of medication documentation was conducted for 10 residents. Based on the sample review, it appears staff are administering medications as prescribed however, R1 stated in an interview that it was unclear as to whether R2 was given medications. This agency has investigated the above listed allegation(s). Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred therefore, we have found the allegation(s) to be UNSUBSTANTIATED.

No deficiencies cited/ Exit interview and copy of report provided.