Complaint Investigation Report

Administrator reviewed surveillance video and observed Staff (S1) hit R1 on the side of the face and pull their hair. In addition S1 was observed roughly placing R1 in bed with Staff (S2) assistances. S1 was observed throwing a blanket over R1's face and turning on and off the bedroom lights. S2 was not observed being rough with R1 however S2 did not report abuse to management or other staff.

Police department, ombudsman, and CCL was notified of the incident on 9/3/21. Administrator stated S1 and S2 were immediately removed from facility and no longer work at the facility. Administrator conducted staff training on 9/8/21 for all staff in regards to abuse, neglect and mandatory reporting.

As a result of this investigation, LPA finds allegations to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies have been cited on 9099-D.

Exit interview conducted and appeal rights given.