Senior Care Records.

Complaint Investigation Report

Spring Glen Elderly Care Villa, Fair Oaks06/17/2026Licence 342700350

Census6
Date signed06/17/2026 02:47:43 PM
The inspector’s account

342700350-6-17-2026-59-AS-LMUZ-DVHNR9-20260629104109

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/09/2026 and conducted by Evaluator Michael Hood

COMPLAINT CONTROL NUMBER: 59-AS-20260609142455

Facility's outdoor perimeter fencing is in disrepair, posing a safety risk to residents in care

Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Administrator, Doris Espinoza, to open a complaint investigation into the allegation listed above. During visit, LPA toured the premises. LPA observed a portion of the fence surrounding the property to be in disrepair. LPA observed portion of the fence in disrepair to be inaccessible to residents in care and away from any pathways or emergency exits. Based on LPA's observations, it is determined that disrepair of the fence does not pose a safety risk to the residents in care. LPA issued a deficiency regarding repair of the care home, including backyard fence, in a separate inspection conducted on June 17, 2026.

Based on observations, the above allegation is found to be UNFOUNDED. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview was conducted. A copy of the report was provided. Signatures on these forms acknowledges receipt of these documents.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction