Complaint Investigation Report

LPA reviewed person nel records for staff members S1 and S2. LPA observed that S1 was missing eight (8) hours of dementia care training (with only two [2] hours completed) and four (4) hours of postural supports, restricted health conditions, and hospice care for the year of 2023. LPA observed that S2 had completed only twenty-eight (28) hours of initial training with six (6) hours of dementia care training and four (4) hours of postural supports, restricted health conditions, and hospice care since S2 was hired on 6/28/2024. Based on the information above, it was determined that the facility did not ensure caregivers were provided training in accordance with the Health and Safety code.

Based on interviews conducted and records reviewed, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per Health and Safety Code §1569.625 , deficiencies are being cited on the attached 9099-D page.

Exit interview was conducted with Administrator. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.