Senior Care Records.

Facility Evaluation Report

Miles Manor, Fair Oaks06/18/2026Licence 347004963

Capacity15
Census13
Date signed06/18/2026 12:19:46 PM
Name of licensing program analystMichael Hood
Name of licensing program managerAnthony Perez
The inspector’s account

Licensing Program Analyst (LPA) Michael Hood arrived at the care home and met with Administrator, Kimberly Rosa, to conduct a follow-up visit regarding information obtained during a separate inspection conducted on June 2, 2026.

During inspection, LPA obtained a copy of resident (R1's) Admission Agreement. LPA observed the following statement under Refund Policy: "NO REFUNDS ON HOSPICE. DAILY HOSPICE RATE NOT TO EXCEED MONTHLY RATE."

Per Health and Safety Code §1569.652(c), “ A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed.” Per Title 22, Division 6, Chapter 8, Section 87507(h)(4), “The admission agreement shall not contain the following: Any provision that violates the rights of any residents including but not limited to those specified in Section 87468 and in Health and Safety Code section 1569 et seq.”

As a result of today's inspection, a deficiency is being cited pursuant to California Code of Regulations, Title 22, Division 6, Chapter 8. Deficiency is listed on 809-D page.

Exit interview was conducted. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction