Complaint Investigation Report

On March 10, 2025, LPA received a Facility Action Report (FAR) generated by Alta California Regional Center (ACRC) on the same day to address violations per Title 17 regulations. Information on the FAR is as follows: "ACRC completed a quarterly quality assurance review on 3/3/25. ACRC audited the past quarters staffing schedule who have not completed Registered Behavior Technician (RBT) certification within the first year of employment...Per the 8/7/24 Facility Action Report (FAR) [S1 and staff member S2] were two of the staff named in the Corrective Action Plan (CAP)." Interviews with Administrators confirmed that S1 and S2 did not obtain RBT certification per FAR received.

LPA reviewed facility's Plan of Operation on file with the Department. Facility's Plan of Operation states the following: "Direct Care Staff Minimum Qualifications: (...) Have six (6) months prior experience providing direct care to individuals with developmental disabilities and become a Registered Behavior Technician within twelve (12) months of initial employment." Interview with Administrators confirmed that S1 and S2 work at the facility as DSPs.

Based on interviews conducted and records reviewed, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D page.

Exit interview was conducted. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.