Complaint Investigation Report

Interview with R1 indicated that they have never seen people at the facility who are not staff or not familiar to the resident. R1 stated that they have only seen family of residents or prospective families conducting tours at the facility. R1 stated that they have never been told that they cannot leave their room. No other interviews conducted with residents indicated any concerns regarding residents being confined to their rooms.

LPA and LTCO conducted a tour of the premises and observed residents ambulating throughout the facility. LPA observed staff bedrooms at the facility and observed non-client adult residents residing at the facility. LPA confirmed with the Department's criminal background system that non-client adult residents residing at the facility received a criminal background clearance with the Department and have been associated to the facility.

Based on interviews conducted, observations, and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted. A copy of this report was provided. Signature on these forms acknowledges receipt of these documents.