Complaint Investigation Report

facility staff will get back to her. Administrator stated that he did not tell R1’s family member of R1’s death because he understood that they Coroner’s office would be the ones to notify family.

However, R1 had signed a release for the facility to speak with R1’s family member regarding her care and progress.

Last, CCR, Title 22 regulation 80061(f) Reporting Requirements (f) The items specified in (b)(1)(A) through (H) above shall also be reported to the client's authorized representative, if any.

While the Coroner’s office will notify families of a death, the Licensee is not absolved of that duty, particularly when asked how the client is doing and is known to be deceased.

As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care.

Report reviewed with Administrator. Copy of this report and appeal rights provided.