Complaint Investigation Report

LPA Moleski confirmed that S2-S4 did complete their initial orientation and staff trainings prior to working alone with clients.

In an interview, Pascual Mercado agreed that all staff should complete all their initial training and orientation prior to working alone with clients. In a phone interview, licensee Jennifer Mercado agreed as well.

Title 22 of the California Code of Regulations (22 CCR) does not require Direct Support Professional (DSP) training to be completed prior to working alone with clients. 22 CCR Section 80065(f) states that staff must receive "on-the-job training ... which provides knowledge of and skill" in the area of medication assistance, among others. Additional training requirements are provided under Title 17 of the California Code of Regulations (17 CCR), which is not enforced by the California Department of Social Services (CDSS) Community Care Licensing Division (CCLD).

The department has determined the following as it relates to the allegation that staff do not meet training requirements:

Based on interviews and record review, the above allegation is SUBSTANTIATED. A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of evidence standard has been met.

This facility is hereby cited per 22 CCR Section 80065(f). An exit interview was held with Pascual-Mercado. A copy of this report and appeal rights were left with Pascual-Mercado.