Complaint Investigation Report

Whinery was unable to provide LPA Moleski an incident report regarding an incident alleged by the complainant, during which staff allegedly did not respond timely to a call for assistance. LPA Moleski reviewed daily notes for R1 and did not find any indication that the incident alleged by the complainant occurred. LPA Moleski interviewed R1 and R1 said the incident alleged by the complainant “never happened.”

The department has determined the following as it relates to the allegations that staff speak inappropriately in the presence of residents and that facility staff did not respond to residents call in a timely manner:

Based on interviews with Whinery, S2-S7, and R1-R5, the above allegations are UNSUBSTANTIATED, which means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted and a copy of this report was left with Whinery.