Complaint Investigation Report

347005512-7-13-2022-27-AS-KHOS-CGPS2V-20220726133011

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/11/2022 and conducted by Evaluator Victoria Brown

COMPLAINT CONTROL NUMBER: 27-AS-20220711163102

ELK GROVE PARK ASST. LVG AND MEMORY CARE COMMUNITY

Facility is not following COVID protocols.

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced to conduct an investigation of the allegation mentioned above on 7/13/2022 at 2pm. LPA met with Susie Sarria, Business Office Manager and stated the purpose of the visit. LPA toured the physical plant which included all four cottages and Community Center. LPA observed that the covid related cases have all cleared except 1 resident. In addition, there is 3 staff that is still not present in the facility. LPA observed there is a sufficienat amount of PPEs during this visit. LPA observed all staff and visitors utilizing masks during this visit and there is signage posted upon entry of every building.

Based on interviews, observation and lack of evidence the preponderance of evidence standards has not been met; therefore, the above allegation(s) is found to be UNSUBSTANTIATED.

A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, no deficiencies cited. An exit interview was conducted, and a copy of this report was provided.