Senior Care Records.

Facility Evaluation Report

Helping Hands Care Home, Elk Grove06/17/2026Licence 342701323

Capacity6
Census4
Date signed06/17/2026 10:08:18 AM
Name of licensing program analystNoel Wolf Petersen
Name of licensing program managerLiza King
The inspector’s account

Licensing Program Analyst, Noel Wolf Petersen, arrived to the facility at 9am to deliver an amended report for a Previous complaint. LPA met with staff Alecia Allen, who was designated by the administrator over the phone to explain the purpose of the visit and recive related paperwork.

The text of the amended report is unchanged, just that the investigation report should have been marked as public after it was completed.

Physical inspection of the facility was conducted. There is a current sensus of 4. 2 Residents are responding postively to questions about their care. 1 Staff is responding postiviely to questions about adequate resources in the facility. LPA reviewed a LIC 500. LPA gave guidance that Staff scheduling and administrator presence appear to be roughly the same as before the complaint, and those circumstances may contribute to issues in the future.

Two Technical assistances were issued, 87405(a) and 87411(a), as related to the most recent complaint. 87405(a) relates to the adequate presence of the administrator, 87411(a) relates to the adequate presence of the staff.

A copy of this report was left with the staff, a copy will be emailed to the administrator on the email attached to the facility file. Exit interview was conducted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction