Complaint Investigation Report

Moreover, LPA Martinez reviewed four employee files. Employee one (E1) had supporting new hire training documentation. However, Employee 3 (E3) new hire required Dementia training was not done in a timely manner. Employee 2 (E2) and Employee 4 (E4) files did not contain supporting new hire training documentation. As a result, the facility is not in compliance with Dementia training requirements.

As a result of this investigation, the Department finds these allegations to be Substantiated. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the evidence standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations.

Exit interview was conducted, and a copy of the 9099 report, LIC 9099-D, and appeal rights were given to the facility.