Complaint Investigation Report

340300556-10-5-2022-27-AS-LKIG-CKAR7W-20221017124702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/31/2022 and conducted by Evaluator Renee Campbell

COMPLAINT CONTROL NUMBER: 27-AS-20220831080437

Staff do not have current training in first aid and cardiopulmonary resuscitation

On 09/07/22 at 12:45, Licensing Program Analysts (LPAs) Renee Campbell and Michael Bilger arrived unannounced to open and investigate the complaint allegation noted above. LPAs met with Joe Jacques and explained the purpose of the visit. During this investigation, LPAs interviewed Staff1 (S1) and S2 Gary Kiesler. LPAs also reviewed staffing list provided by S1. Based on interviews and record reviews it was determined that Staff 3 (S3) and Staff 4(S4) have expired first aid and CPR certifications and Staff 5(S5) through S8 are missing first aid and CPR certifications.

As result, the above allegation is SUBSTANTIATED. An exit interview was conducted with Joe Jacques and a copy of this report was left with Joe Jacques. Appeal rights provided.