Complaint Investigation Report

Based on interview, confirmation the refund has not been received, and review of email sent to Administrator the allegation is deemed Substantiated.

The above allegation is SUBSTANTIATED. A finding that the complaint allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, the following deficiencies are cited on the 9099D during this visit.

Licensee was provided a copy of their rights (LIC9058) and their signature acknowledges receipt of these rights.

Exit interview held, a copy of report was provided.