Complaint Investigation Report

Due to conflicting accounts, the investigation revealed a lack of evidence to substantiate that residents were being hit while in care.

This Department has determined the complaint alleging the above allegation is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted with Administrator Maria Kang and a copy of the report was provided.