Complaint Investigation Report

LPA Moleski reviewed a police report dated 4/22/24. In this report, officers wrote that their case was closed “pending further investigative leads.”

Per 22 CCR Section 87218, “the licensee shall be presumed to have made reasonable efforts to safeguard resident property if there is clear and convincing evidence of efforts to meet each requirement specified in [HSC] Section 1569.153.” LPA Moleski took the following actions to determine whether this facility had made efforts to meet each requirement of that section:

LPA Moleski observed that the facility’s theft and loss policy is posted near the main entrance to the facility. LPA Moleski toured R1’s former apartment. The doors to the room cannot lock, and R1 had a roommate. LPA Moleski observed locking cabinets available for the storage of personal property. According to Revera, all caregivers have access to these cabinets. In an interview, R1’s RP said they had not requested any other secured, locked storage space for valuables.

LPA Moleski reviewed R1’s file. R1 was diagnosed with dementia and lived in the facility’s memory care unit. LPA Moleski observed information regarding the facility’s theft and loss prevention program present in R1’s admission agreement and in the resident handbook provided to new residents. However, the contents of HSC Sections 1569.152 through 1569.154 were not present in the materials provided to R1 and/or R1’s RP, as required per HSC 1569.153(k). The resident handbook states that employees are provided these sections.

LPA Moleski observed that R1 and/or R1’s RP declined to establish an inventory of personal property upon admission. HSC Section 1569.153(d) states that “The facility shall not be liable for items which have not been requested to be included in the inventory.” In an interview, R1’s RP said they did not recall having established an inventory of property for R1. This facility’s declination form clearly indicates that the facility is not liable for items not included in the inventory.

LPA Moleski requested records of semiannual reviews of theft and loss procedures and policies, pursuant to HSC Section 1569.153(g). Records were not available as semiannual reviews have not been conducted, according to Revera.