Complaint Investigation Report

The facility had received physician orders to use a blanket restraint system while R1 was in bed to prevent them from accidentally falling or flinging themselves off the bed. All staff members interviewed denied ever hitting R1 or any other resident, stating that observed injuries were consistent with R1’s medical condition. In an interview with three out of three residents who all stated they do feel safe living in the home and have no concerns about the allegations. Moreover, hospital staff found no concerns about abuse and documented that R1’s injuries were consistent with their underlying condition. Based on records review, the allegation was unable to corroborate the allegation.

This agency has investigated the complaint alleging It was alleged that the resident sustained multiple injuries as a result of staff abuse or neglect. The department have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to the facility.