Complaint Investigation Report

The department has determined the following as it relates to the allegations that the facility is not keeping an adequate medication record for residents and that staff do not ensure medications are properly stored:

Based on observation and interview, the above allegations are SUBSTANTIATED. A finding that the complaint allegations are substantiated means that the allegations are valid because the preponderance of evidence standard has been met.

An exit interview was held with Clark. Appeal rights and a copy of this report was left with Clark.