Complaint Investigation Report

345920108-10-15-2024-59-AS-MSEY-DA4LQJ-20241016085738

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/07/2024 and conducted by Evaluator Sabrina Calzada

COMPLAINT CONTROL NUMBER: 59-AS-20241007121222

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to open and close a complaint investigation. LPA met with Daniel Torgersen, Co-Administrator, and Karen Padilla, Director of Nursing, and explained the purpose of the inspection. The results of the investigation are as follows:

The Department received a copy of each 30-day eviction notice issued to (5) different residents on/around 10/1/24. The notices were provided to the Department timely and included all of the required information, per Regulation 87224. All notices were issued due to non-payment of rent. The Co-Administrator stated on 10/15/24 that (3) of the (5) residents have now made payment towards the unpaid rent balances, and the 30-day notices have been rescinded. There are (2) residents who are currently working with the Social Services Director to arrange for payment so those notices may be rescinded also. The Co-Administrator confirmed that the facility has always been issuing monthly rent invoices to residents and their responsible person, and that families have been aware of the outstanding rent balances.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.