Complaint Investigation Report

Allegation: Staff did not ensure resident is receiving prescribed medication.

Interviews with facility Administrator revealed that Resident #1 (R1) was only at the facility for a couple of days. R1 moved into the facility from a room and board. Staff had picked R1 up from the room and board. When staff picked up R1, R1 did not have their medications. Per R1s Physician's Report (LIC602), they are able to manage their own medications. During this transition, facility was actively working to obtain a current medication list and medication for R1.

On July 25 th , 2024, Administrator Juan Ramirez had reached out to R1s social worker inquiring about R1s medication orders since they had yet to receive them. Facility Administrator did not receive a response. Facility did send R1 to the hospital due to not having their medication and was not at their baseline. R1 did not return to the facility after being hospitalized and was transitioned into skilled nursing.

Based upon the information obtained during investigation, the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted a copy of the report was left at the facility.