Complaint Investigation Report

LPA investigated allegation, “Residents not accorded dignity in relationship with staff”. LPA interviewed staff and clients in care. LPA interviewed client (C1) in which they stated staff members entered their room and began throwing their clothing on the ground. Staff members that C1 stated threw their clothing, no longer work at the facility and LPA was unable to interview. LPA interviewed 5 staff members, in which they stated they only enter C1’s room with his permission. 3 staff members employed at the facility at the time of the incident, stated they did not observe or hear of staff throwing C1’s clothing on the floor. Due to the information gathered LPA finds allegation to be Unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.