Senior Care Records.

Facility Evaluation Report

Citrus Heights Terrace, Citrus Heights06/13/2025Licence 347001498

Capacity49
Census43
Date signed06/13/2025 04:39:00 PM
Name of licensing program analystSabrina Calzada
Name of licensing program managerMaribeth Senty
The inspector’s account

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a case management inspection and met with Veronica Morales, Administrator, and Robert Godfrey, Regional Manager. While at the facility for another inspection, LPA and Administrator discussed an incident report submitted on 6/11/25 for resident (R1), who attempted to elope from the facility.

LPA and Administrator discussed the incident that occurred on 6/10/25 (7:30 am). At breakfast time, (R1) was not found in their room and staff heard the back exit door alarm sound. Staff immediately responded and went out the back door towards the right side to look for (R1), who had exited towards the left side of the patio. When (R1) reached the egress gate, they were able to read the sign that said the door would open in 15 seconds. Staff immediately responded to the second alarm sounding and found (R1) just outside the gate, in the parking lot. Staff redirected resident back inside who sustained no injuries. The Administrator stated (R1) had not previously attempted to elope from the facility but may have tried to do so after her roommate moved out on 5/30/25, causing some stress and anxiety. (R1's) family was contacted regarding placing a Wanderguard bracelet on resident for added security following the incident.

The Regional Director stated that a new Wanderguard system was recently installed on 6/4/25. Currently there are (5) residents using the bracelet and additional residents can be offered one, if needed. The new system is an update and there are sensors on all (5) exits and Med-Techs receive an alert on their pages when the sensors are activated. The Administrator provided staff training on 6/11/25 to staff that are regularly scheduled and will look into adding some additional cameras on the side of the building also.

The facility staff promptly responded to the first alarm and then to the second alarm when (R1) tried to exit. There are no deficiencies issued in this report. Exit interview. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction