Complaint Investigation Report

Allegation: Staff refused to accept resident back after hospital discharge

On 12/17/23 Resident #1 (R1) was sent to the hospital due to a change in condition. The facility spoke to R1’s responsible party regarding R1’s behavior. It was agreed between R1’s responsible party and the licensee that R1 required a higher level of care than what the facility could provide.

R1’s responsible party moved R1 out of the facility on 12/21/23 and relocated R1 to a facility more suited to meet their needs.

Although the licensee expressed that they were unable to meet R1’s needs, R1 moved out of the facility at the request of R1’s responsible party.

The allegation is UNFOUNDED. A finding that the allegation is unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis.

Exit interview conducted and copy of the report and appeal rights was left at the facility.