Complaint Investigation Report

Allegation: Facility staff spoke inappropriately to resident(s).

During LPA interviews with 3 of 3 residents. Residents stated they like living at the facility. Residents stated they have good relationships with staff members. LPA also interviewed staff. Staff interviews revealed that staff have not seen or heard other staff members talking inappropriately to residents. Staff stated that they have good relationships with all residents in care.

Allegation: Facility staff did not safeguard resident(s) belongings.

LPA interviewed staff members and residents. It was revealed by Staff #1 (S1) and Staff #2 (S2) that in the past they have had residents say their belongings are missing, but when asked what those items were the residents could not recall what items were missing. S2 stated those residents are no longer residing at the facility. Additionally, S1 stated that recently they have not had any residents tell them if items were missing.

Based on this information, the allegations are UNSUBSTANTIATED . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and a copy of the report and appeal rights was left at the facility.